Effective Date: 1st December, 2024
These Terms and Conditions (“Agreement”) govern the subscription-based services (the “Service”) provided by Morphology Hub (“we,” “our,” or “us”) through our website located at www.morphologyhub.com (“Website”). By subscribing to or using our Service, you agree to be bound by these Terms and Conditions.
1.1. Subscriptions to the Service are billed on a recurring basis and are subject to the pricing and payment terms displayed on the Website at the time of subscription. Payments are processed through Stripe, which uses a secure payment portal to handle all transactions.
1.2. You are responsible for providing accurate payment information. All payment details, including credit card and bank account information, are processed through Stripe’s secure gateway, and we do not store your payment details.
2.1. All payments made for the Service are non-refundable. No refunds will be issued, except as specifically outlined in Section 3.
3.1. You are solely responsible for maintaining the confidentiality of your account login details, including your username and password. Sharing your login details with any third party is strictly prohibited. If we detect that your login details have been shared, we reserve the right to suspend or terminate your account, without refund, at our discretion.
3.2. You may cancel your subscription at any time. Upon cancellation, you will continue to have access to the Service until the end of your current billing period. No refunds will be issued for any portion of your subscription period that you choose to cancel early.
3.3. If your school joins during your subscription period, you may apply to have your personal subscription refunded. Refund eligibility will be reviewed on a case-by-case basis. To apply, please contact us.
4.1. We are committed to protecting your privacy. We comply with applicable privacy laws, including the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth), the General Data Protection Regulation (GDPR) for EU customers, and other relevant data protection laws.
4.2. Data Collection: We collect personal information, such as your name, email address, and payment details, when you register for the Service. We collect this information to provide you with access to the Service, process payments, and communicate with you about your subscription.
4.3. Payment Information: We do not store your payment information. All payment transactions are processed securely by Stripe, and payment data is handled in accordance with Stripe’s privacy policies and terms.
4.4. Data Storage: We store personal information only for as long as necessary to provide our services and as required by law. We will retain your data for the duration of your subscription, after which your data will be securely deleted, unless required to retain it for legal, tax, or accounting purposes.
4.5. Your Rights: Under Australian privacy law, you have the right to access, correct, or request the deletion of your personal data. If you wish to exercise these rights or have any questions about your data, please contact us.
4.6. Security: We take reasonable steps to protect your personal information from misuse, interference, and loss, as well as unauthorized access, modification, or disclosure. However, no system is completely secure, and we cannot guarantee the absolute security of your information.
5.1. You agree to use the Service in compliance with all applicable laws and regulations. You may not use the Service for any unlawful or unauthorized purpose.
5.2. We reserve the right to suspend or terminate your access to the Service if we believe you have violated these Terms and Conditions.
6.1. We reserve the right to modify these Terms and Conditions at any time. Any changes will be posted on the Website, and the updated Terms and Conditions will become effective immediately upon posting. We encourage you to review these Terms periodically.
7.1. To the maximum extent permitted by law, we are not liable for any indirect, incidental, or consequential damages arising out of or in connection with your use of the Service.